Shipping Policy
Shipping Destinations
We mainly ship to the following regions:
United States
Canada
United Kingdom
For destinations not listed above, please check our shipping list for more information.
Free Shipping
We offer free shipping on all orders
Standard Shipping Times
Standard shipping times are 8 to 9 business days (excluding order processing time of 2 to 3 business days). Please note that actual delivery times may vary depending on the destination.
Express Shipping Services
In the United States and the United Kingdom, we offer express shipping services to deliver your items faster. This service incurs an additional charge of $10 per item.
Order Tracking
Once your order has been shipped, you will receive an email notification containing a tracking number. You can use this tracking number to monitor the status of your package through our logistics provider's website. Click the tracking link in your email to view the latest shipping information.
Canceling Orders
If you wish to cancel an order, please contact our customer service team as soon as possible:
If your request is made within 24 hours of placing the order and the order has not yet entered the processing stage, we will be able to cancel it and provide a full refund.
If the order has already begun processing or has been shipped, cancellation cannot be guaranteed.
Additional Information
Ensure the shipping address you provide is accurate to avoid delays in delivery.
If you do not receive your order within the expected timeframe or encounter any issues, please contact our customer service immediately, providing your order number and tracking information. We are here to assist you.
For any inquiries regarding your order, shipping status, returns, or cancellations, please do not hesitate to contact us at:
Email: [email protected]